Insight and Design

This is an innovation project to gather insights and design a service that doesn’t exist in Australia.Sticky Phases

The initial project scope is for two years (2016 and 2017) involving research, design, prototyping, trialling the new service, and collecting evidence of the results.

We want to listen to young people and have their deep involvement in designing a service they think will work. We might learn some uncomfortable truths about their experiences at Job Prospects and also understand the importance of relationships between young people and our staff in their job search journeys.

Our aspiration includes influencing the Federal Government’s policy and programs on youth unemployment – because we think there are better ways. We’re also preparing SYC to expand this pilot service in the future by potentially tapping into private investment from the newly emerging impact investment market.

Two experienced partners have been engaged to assist the project. The Australian Centre for Social Innovation (TACSI) is leading co-design and prototyping work. Queensland University of Technology (QUT) is undertaking early stage research to understand the work pathways of Stream B and C job seekers at Job Prospects. We’re expecting other partners to the project will follow.

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